Senior Health Insurance Program (SHIP)
Senior Health Insurance Program (SHIP)
Helping seniors in navigating Medicare - at no cost.
Free Medicare Assistance
If you’re a senior navigating Medicare or Medicaid, Xilin offers FREE assistance through the Senior Health Insurance Program (SHIP).
SHIP is a statewide program designed to help Medicare beneficiaries and their caregivers better understand their health insurance options and make informed decision.
How SHIP Can Help You
SHIP counselors provide free, unbiased guidance on topics such as:
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Medicare and Medicaid coverage
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Enrollment and plan comparisons
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Prescription drug plans coverage
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Understanding benefits, costs, and coverage
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Resolving billing or insurance issues
🌐 Multilingual Support Team – Chicago Area
Our knowledgeable counselors are ready to answer your questions:
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Chicago City
Karina Marquez
Spanish-speaking
(630) 935-7926
karinamarquez@xilin.orgHuanling Su
Mandarin & Cantonese-speaking
(630) 863-0623
huanlingsu@xilin.org -
Northwest Chicago Suburbs
Ellen Chung
Mandarin-speaking
(630) 935-5808
ltchung@xilin.orgHannah Cha
Korean-speaking
(630) 965-8438
hannahcha@xilin.orgMia Chung
Korean-speaking
(630) 965-8438
miachung@xilin.org -
Elgin & Western Suburbs
Sergia Catalan
Spanish-speaking
(630) 998-4826
sergiacatalan@xilin.orgTerry Ong
Mandarin-speaking
(630) 788-7287
terryong@xilin.org -
Contact the representative in your area for assistance.
Multilingual Assistance Available
We offer assistance in multiple languages to better serve our community:
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Mandarin: (630) 935-5808
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Spanish: (630) 935-7926
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Korean: (630) 965-8438
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Cantonese: (630) 863-0623
We’re Here to Help
Our goal is to make your health insurance journey simple, clear, and stress-free.
Contact us today to get the support you need - at no cost.
Senior Health Insurance Program - SHIP
